Terms of Service

Dawn & Grace Mercantile

Welcome to Dawn & Grace Mercantile! By visiting our website or making a purchase, you agree to the following Terms of Service.

1. About Our Shop

Dawn & Grace Mercantile is an online shop offering mystery merchandise, creative supplies, accessories, and thoughtfully selected treasures.

We reserve the right to update our merchandise, pricing, and product availability at any time.

2. Mystery Draw Purchases

Our Mystery Draw packages provide a surprise shopping experience.

Each card drawn represents a merchandise category rather than a specific product. Dawn & Grace Mercantile selects the merchandise provided within that category based on available inventory.

By purchasing a Mystery Draw package, you acknowledge that:

• The specific merchandise received is a surprise.

• Product colors, styles, designs, and selections may vary.

• Merchandise is selected by Dawn & Grace Mercantile.

• Specific products are not guaranteed unless expressly stated in the product description.

3. Pricing and Payment

All prices are listed in U.S. dollars.

Payment must be completed at checkout before an order is processed.

Applicable taxes and shipping charges will be displayed during checkout.

We reserve the right to correct pricing errors and cancel affected orders, with refunds issued for payments already collected.

4. Shipping and Delivery

We currently ship within the United States.

Shipping rates, processing times, and estimated delivery information are provided in our Shipping Policy.

Delivery estimates are not guaranteed.

5. Returns, Refunds, and Cancellations

Mystery Draw purchases are generally final sale due to their surprise nature, subject to our Return & Refund Policy and applicable law.

Please review our Return & Refund Policy before placing an order.

6. Product Availability

All merchandise is subject to availability. We may substitute merchandise within the category drawn when necessary.

We reserve the right to limit quantities or cancel orders when merchandise is unavailable. If an order cannot be fulfilled, we will provide an appropriate refund.

7. Customer Information

Customers are responsible for providing accurate shipping, billing, and contact information.

Please contact us promptly if you discover an error in your order information.

8. Website Content

The Dawn & Grace Mercantile name, original photographs, graphics, descriptions, and other original creative materials on our website may not be reproduced or used commercially without permission, except as permitted by law.

9. Changes to These Terms

We may update these Terms of Service as our business grows. Updated terms will be posted on our website and will apply prospectively, except where otherwise permitted by law.

10. Contact Information

For questions about these Terms of Service, please contact Dawn & Grace Mercantile through the Contact Us page on our website.

Thank you for visiting our little mercantile!

Every treasure has a story. Every mystery holds a surprise.