Shipping policy
Shipping Policy
Dawn & Grace Mercantile
Thank you for shopping with Dawn & Grace Mercantile! Every order is thoughtfully selected, carefully packaged, and prepared with a little extra care.
Where We Ship
We currently ship within the United States only.
Shipping Rates
We offer a flat shipping rate of $12 per order, regardless of the Mystery Draw package selected.
Order Processing
Please allow up to 3 business days for your order to be prepared and packaged before shipment.
Business days exclude weekends and federal holidays.
Estimated Delivery
Once shipped, standard delivery typically takes 3–5 business days, depending on the destination and shipping carrier.
Most orders can therefore be expected to arrive approximately 6–8 business days after purchase, although delivery times may vary.
Tracking Information
When tracking is available, shipping confirmation and tracking details will be sent to the email address provided at checkout.
Shipping Delays
Dawn & Grace Mercantile is not responsible for delays caused by shipping carriers, weather conditions, holidays, or other circumstances beyond our control.
If you have questions about your order, please contact us through our website's Contact Us page.
A Note About Our Furry Family Members
Dawn & Grace Mercantile is a small, home-based business, and our household includes dogs who share our workspace.
We take care when preparing and packaging your mystery treasures. However, because our merchandise is stored and packaged in a pet-friendly home, we cannot guarantee that products or packaging will be completely free of pet hair or allergens.
If you have pet allergies or sensitivities, please consider this before placing your order.
Thank you for supporting our little mercantile!